Security at ReplySight
ReplySight is designed to help local businesses respond to reviews quickly while keeping customer and business data protected.
Data Protection
ReplySight uses HTTPS to protect data in transit. Business profile information, generated replies and account data are stored in protected systems and are only used to provide the ReplySight service.
Data Encryption
All traffic between your browser and ReplySight is encrypted in transit using HTTPS (TLS). Account data and reply history are stored in managed database infrastructure that encrypts data at rest by default.
Secure Authentication
Authentication is handled through Supabase Auth, including email login and Google sign-in. User data is scoped to each account, and reply history is only accessible to the authenticated user who created it.
Privacy First
We collect only what is needed to run ReplySight: your account information, business profile and the reviews and replies you generate. We do not sell personal data and do not use customer content for advertising.
Infrastructure Reliability
ReplySight runs on modern serverless infrastructure (Cloudflare and Supabase) with managed scaling, monitoring and automated backups of the underlying database. This gives the service strong availability without manual server maintenance.
Business Data Privacy
Business profiles, review text and generated replies are used to personalize AI responses. We do not sell customer data, business data or generated content.
AI Processing
Review text and business profile context may be processed by AI providers only to generate or refine review replies. ReplySight does not use customer data to build advertising profiles.
Access Control
Reply history, usage data and business profiles are protected with account-level access controls. Users can only access their own saved information.
Payments
Payments are handled by a certified payment processor. ReplySight does not store card numbers or payment credentials.
Responsible Disclosure
If you believe you have found a security issue, please contact us at contact@replysight.com with details so we can investigate.
Current Security Status
ReplySight is an early-stage SaaS product. We do not currently claim SOC 2, ISO 27001, HIPAA or enterprise compliance certifications.